LOCA Laos E Mobility & Payment 2.34

"Get Around Like a Local" is the promise that LOCA makes when you visit Laos.

LOCA is a ride-hailing service application based in Laos that offers the most convenient way to get a taxi or private car.

• Standard and Transparent Pricing: LOCA provides pricing that is transparent and adheres to standard rates.
• Real-time Tracking and Trip Histories: With LOCA, you can track your ride in real-time and access your trip history.
• Strict Driver Selection Process: LOCA ensures that drivers are carefully selected through a rigorous vetting process.
• Customer Service Center: LOCA offers a customer service center for any assistance you may need.

Why Use LOCA?

1. Transparency: LOCA provides standard pricing and a tracking system with trip history, ensuring transparency.
2. Reliability & Safety: All drivers and vehicles undergo an offline verification process, and real-time support and monitoring are in place.
3. Accessibility & Availability: LOCA allows you to access all private cars and taxis through one app, anytime, anywhere.

The Service We Promise

LOCA guarantees that the quality of service meets the standards and expectations of our customers. All drivers and vehicles must meet our criteria before being allowed to provide rides. Our driver-partners undergo background checks, training, and have verified residential information provided by local authorities. Additionally, all drivers are required to have insurance.

Payment Method

LOCA accepts most major credit cards, such as VISA, MASTER, JCB, and UnionPay. Cash payments are also accepted, as well as the LOCA Wallet, which can be topped up via cash or credit card. LOCA Wallet top-ups can be made using a credit card, ALIPAY, or BCEL ONE.

Every trip with LOCA is insured by APA INSURANCE for up to 500,000,000 LAK.